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Effective Date: 09.15.2025  |  Last Updated: 09.15.2025

Introduction

This Privacy Policy explains how MFD ULUSLARARASI SAĞLIK TURİZMİ VE HİZMETLERİ EĞİTİM DANIŞMANLIK BİO TEKNOLOJİ TİCARET LTD.ŞTİ. ("we", "our", or "us") collects, uses, discloses, and protects personal information when you visit our website or contact us through available channels. By using our website, you agree to the practices described in this Privacy Policy.

Contact Information

1. Information We Collect

We may collect the following categories of personal data:

• Contact Information: Name, phone number, email address, and details you provide in contact or appointment forms.
• Technical Information: IP address, browser type, device type, and cookies for basic functionality and analytics.
• Health-Related Information: Only if voluntarily provided in messages or inquiries. We do not request sensitive health data online; please avoid sharing detailed medical records via contact forms or email.

2. How We Use Your Information

We process your personal information for purposes including, but not limited to:

• Responding to inquiries and appointment requests.
• Providing information about our medical services.
• Complying with legal obligations.
• Improving website performance and user experience.

3. Legal Basis for Processing (GDPR)

If you are located in the European Union, we process your personal data on one or more of the following legal bases:

• Consent: When you voluntarily provide your information.
• Contractual Necessity: To take steps prior to entering into a patient–doctor relationship.
• Legal Obligation: To comply with applicable laws.
• Legitimate Interests: To ensure security and proper functioning of our website.

4. Data Sharing and Disclosure

We do not sell or trade your personal data. Your information may be shared only with:

• Service Providers: Hosting, IT, and other providers who support our website operations (under contract and confidentiality obligations).
• Legal Authorities: When required by law or to comply with legal processes.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this Policy or as required by law. Retention periods depend on the nature of the data and legal obligations.

6. Your Rights (GDPR & Applicable U.S. Rights)

Depending on your location, you may have the following rights regarding your personal data:

• Right to access personal data we hold about you.
• Right to request correction or deletion.
• Right to restrict or object to processing.
• Right to data portability.
• Right to withdraw consent at any time.
• Right to lodge a complaint with a supervisory authority (for EU residents).

To exercise these rights, contact us at info@mfduluslararasisaglikturizmi.com or by mail at the address listed above. We will respond in accordance with applicable law.

7. Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable—if a breach occurs, we will comply with applicable notification requirements.

8. Cookies and Tracking

Our website may use cookies and similar technologies for functionality and analytics. You can manage cookie preferences via your browser settings. For more details about cookies used on this site, please consult our Cookie Notice (if available).

9. Children’s Privacy

This website is not directed to children under 16. We do not knowingly collect personal data from minors. If you believe we have collected data from a minor, please contact us to request deletion.

10. International Transfers

If you access our website from outside Turkey, your data may be transferred and processed in countries with different data protection laws. We will take appropriate measures to ensure adequate protection for your personal data when transfers occur.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with an updated effective date. Please review this Policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data subject rights, contact: